A 99.9% Server Uptime
We have built our web hosting system using dependable hardware and strongly tweaked software. Our admins have installed a modified version of SELinux on each of our physical machines to ensure the highest level of security and stability. We have set up several anti–DoS mechanisms together with highly efficient firewall programs to make sure our network is impenetrable and secure.
Our Linux web hosting service plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to offer a top–notch web hosting service, you can hardly depend on the default network configuration in a datacenter. We have built our own custom internal network in an effort to ensure a faster–than–the–blink–of–an–eye connection speed with the outside world.
And thanks to this, irrespective of which datacenters you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned money on the line, you can’t feel really secure. For this reason, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our web hosting service or if you wish to use a bit more robust hosting solution, like a Linux VPS web hosting service or a Linux dedicated servers – we’ll give you a full refund, without secret costs or return charges.
24/7 Technical Support
If you operate a hosting company, your support engineers are of principal importance. That is the reason why we have mindfully selected a highly skillful group of technical support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not just that, we offer a 1–hour response time guarantee. All enquiries are replied to within an hour and our average response time is well under 20 minutes!