Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section incorporated into WebPad’s Control Panel offers a collection of help articles and commonly asked questions. Aimed towards fixing any common issue that you might possibly stumble upon, they are compiled by our support team of trained technicians.

  • Top quality support service
  • Educational Video Clips

  • For all of you who’d rather learn how to remedy a regularly experienced issue by watching an instructional video clip, we’ve added a selection of video tutorials to our Control Panel. All the how–to videos are concise and simple to comprehend. They offer visual demonstrations of various site administration techniques.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 technical support service and feature a sixty–minute ticket response time guarantee. Our well–trained techs will be online around the clock and will resolve any problem that you might possibly face within maximum one hour after the client support ticket submission. Normally, a reply will be provided to you in less than 20 minutes.