Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is educated to shortly take care of all of our Linux web hosting service customers’ questions and information inquiries. Via our ticket system, it’s possible to fill in your inquiry and a support team fellow member will go back to to you within maximum one hour. Basically, practice shows that the usual reply time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of employees will undoubtedly be on the web for you 24x7x365 to react to all your problems and to resolve any concern you might have. You will be able to submit a help and support ticket from the WebPad Control Panel or send us an e–mail message any time. Also, on business days, you’ll be able to give us a call or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • WebPad has incorporated a complete education base into the Control Panel so you can get hold of very helpful step–by–step guidelines anytime. Each area of the Control Panel has its own contextual help area showcasing a selection of how–to content articles. We have also prepared videos to ensure that you get a superior visual representation of the correct way to conduct any given process.