Q: What does the web site migration service involve? Will my site be safe?
A: The web site migration service available at WebPad is totally free of charge and consists of moving all your web files, databases and e–mails from your current hosting provider to your new web hosting account with us. We will also edit all the settings required for your web sites to be completely functional on our avant–garde cloud hosting platform.Our technicians are completely capable of moving just about any web site. With years of experience behind their backs, they are experts in the inner workings of our hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–built web application with a lot of custom libraries is as easy as transferring a plain WordPress blog.
Q: How much time will the web site migration process take?
A: While we can’t give you a precise time frame, because there are lots of variables, including the size of the web files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our best to move your website within 48 hours, and in certain cases – within 24 hours (if the website content is not very large).
Q: My privacy concerns me. What information do you require?
A: We don’t need any information that is private. We will require, though, the login information for your present web hosting account as well as the name of the site that you’d like to migrate.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?
A: Nah. Your web site will continue to be online during the migration. Once everything is completed on our end, we’ll notify you so that you can examine it and check for any problems. If everything is alright, all you will have to do is change your domain’s DNS settings.
Q: Will my present web hosting provider learn that I’m leaving them?
A: Nope. We will never touch base with your web hosting provider about anything. They will not be aware of the website transfer either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform provided that we can access the Control Panel and there’s FTP access available.The only web sites that we are unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.